Social Media Insights Moderation Manager
Posted on :
13-03-2024
Employer Active
1 Vacancy
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Job Description
Job Description
- Lead the moderation team to handle answer customers' inquiries and solve problems.
- Gain insights from moderation and present to the digital team recommendations to enhance digital communication.
- Set and implement social media moderation to align with existing campaigns.
- Assists in establishing and maintaining a consistent brand image throughout digital platforms.
- Build relationships with customers and potential customers.
- Managing consumer interactions by ensuring timely responses to all comments, messages, reviews, and visitors' posts.
- Stay up-to-date with digital trends.
- Responsible for generating consistent reports on a weekly and monthly basis.
Job Requirements
- Bachelor's Degree in Marketing, Business Administration, or any related field.
- 4 to 6 years of experience.
- Postgraduate studies are a plus.
- Attention to detail and excellent communication skills.
Employment Type
Full Time
Company Industry
Department / Functional Area
Marketing / Brand Management / Marketing Research / Digital Marketing
Key Skills
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