Assist in designing, developing, and Implementing various process improvement tools and techniques including Workflow, Robotic Process Automation (RPA), Optical Character Recognition (OCR), Natural Language Processing (NLP), Machine Learning (ML), and Analytics Dashboard to meet end-to-end business requirements.
Map the as-is process, explore, identify and test new innovative technology or solution for process re-engineering/digitization/automation or able to come up with a revolutionized idea.
Create and maintain throughout the project life-cycle, the Solution Design Document (SDD) including detailed RPA solution process flows, process and technical specification.
Create and document test procedures and scenarios for user acceptance tests.
Work in a project-based organization to deliver within a defined project plan and constraints, as well as communicate any identified project risks and issues to the project manager.
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