Support the planning, delivery, administration and follow-up associated with the successful execution of professional and executive education programs
Serve as primary point of contact for the Office of EPE to internal and external customers, clients, offices, and departments, including faculty and students
Work closely with the Director and client to determine the scope of non-core programs (e.g. dates, basic course outline, faculty/speakers, accommodation, travel arrangements, and all other program needs)
Support the development of program-related collateral materials such as student handbook and any course materials such as binders, copies, inserts, etc. as required by program faculty and administrators. Upload course materials onto applicable course management tool
Liaise with other GU-Q departments, faculty, guest speakers and external vendors to confirm deliverables of program
Book necessary venues and layout requirements
In collaboration with the Travel Office, coordinate accommodation and travel arrangements for clients and their student/participants, including flights, immigration/visa requirements, transfer services, meet & greet services, ground transportation
Serve as focal point for the duration of program, liaising between the client and GU-Q support units (such as Events, Communications, etc.) to ensure smooth delivery;
Perform administrative duties as required by the program such as raising tickets for and liaising with IT, A/V, Facilities and HSSE
In collaboration with the Office of Finance, prepare financial related forms as needed
Liaise with GU, HBKU or client finance personnel when necessary for documentation and communicate policy regarding reimbursements and expenditures
Provide support to Faculty initiated events that involve an external audience to ensure consistency in the delivery of high-quality events and to ensure that the appropriate external audiences are engaged
Coordinate catering requirements for on-site and off-site events
Update and maintain the departmental website
Manage courses and payments in dedicated applications, systems and databases
Coordinate off-site activities, including field trips, extracurricular activities and meals.
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