Account Manager (FT)

Job Purpose:

• The Account Manager is the person in charge of managing a company's relationships with its customers.
• They are in charge of building long-term relationships with a group of customers and generally stay with customers for the length of their relationship with the company.
• The goal is to keep clients or accounts as long as possible.
• Account managers may be in charge of finding new business, be assigned prospects, given accounts, or a combination thereof.
• Tasks may involve project management, strategic planning, sales support, product design, service application, logistics, and marketing.

Job Duties & Responsibilities:

• Generate sales among client accounts, including upsetting and cross-selling
• Operates as the point of contact for assigned customers
• Develops and maintains long-term relationships with accounts
• Makes sure clients receive requested products and services in a timely fashion
• Communicates client needs and demands to employer company
• Forecasts and tracks client account metrics
• Manage projects within client relationships, working to carry out client goals while meeting company goals
• Identifies opportunities to grow business with existing clients
• Coordinate with staff members working on the same account to ensure consistent service
• Collaborates with sales team to reach prospective clients
• Service multiple clients concurrently, often meeting deadlines
• Keep records of client transactions.

Skills and Qualifications:

• With Account Management Experience
• Has Client-Focused Solutions Experience
• With Project Management Skills
• Ability to Communicate Client Needs with Staff
• Talent for Influencing Client Management
• Ability to Manage Multiple Projects and Relationships Simultaneously
• With Good Negotiation Skills
• With Excellent Listening Skills
• With Excellent Communication Skills
• With Good Presentation Skills
• Accurate Time Management Skills
• Has BA/BS Degree.
• Must be a Kuwait resident.