Siebel CRM Specialist
Posted on :
06-11-2021
Employer Active
1 Vacancy
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Job Description
- Assess, design and implement new products & services through different Releases on Oracle Siebel CRM to ensure reaching the required business needs.
- Support test teams, and business product managers throughout testing phases of the releases.
- Support deployment including writing deployment guides, raising RFCs.
- Collaborate with the rest of the team to design & implement capability enhancements.
- Report & highlight to CRM Domain manager any risks or issues in design and build.
- Support operations team in analyzing issues reported in live environment.
- Delivering required business & technology releases according to schedule and with quality meeting Vodafone’s standards.
- Prepare all the needed RFCs and Change requests for Service Management according to the SLA.
- Ensure all documentation is complete and following the quality standards.
- Highlights any risk or issue that may affect in progress and delivered design and performance of the system.
Employment Type
Full Time
Company Industry
Internet / E-commerce / Dotcom
Department / Functional Area
Key Skills
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