CALL CENTER AGENT
Posted on :
01-10-2021
Employer Active
1 Vacancy
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Jobs by Experience
1 - 3 years
Monthly Salary
KWD 1 - 100
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
01-10-2021
Job Description
- Receive and process calls from all customers, agents and other external / internal parties.
- Process customers’ requests, enquiries, and appointments through utilizing available resources and respond to customers’ questions related to different products and services in order to ensure the best quality of customer service.
- Follow-up with sales leads and persuade potential customers to complete and submit an application.
- Maintain a high standard of grammatically and factually correct responses in order to maintain service quality and customer satisfaction.
- Apply proper telephone etiquette in an effort to build and retain a loyal customer base.
- Attend to calls in a timely manner, and reduce waiting time to the minimum amount of time possible.
- Advice potential customers with detailed information and recommend alternatives in case of customer uncertainty.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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