Assistant Guest Relations Manager
Posted on :
17-09-2021
Employer Active
1 Vacancy
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Job Description
- Respond to any questions from guests, and follow up with guests to ensure their requests have been met to their satisfaction.
- Take and confirm reservations and cancellations.
- Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities.
- Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers.
- Contact appropriate individual or department as necessary to resolve guest requests.
Employment Type
Full Time
Company Industry
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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