Service Manager
Posted on :
16-09-2021
Employer Active
1 Vacancy
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Jobs by Experience
3 - 4 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
16-09-2021
Job Description
- Service Delivery Manager Qualification:B Sc, M Sc BE, MCA Responsibility: Stakeholder Management: Ensure management reports are circulated to the relevant stakeholders as per agreed timelines. Service Management: Act as the Single Point of Contact for Delivery for the project. Responsible for End to End Service Delivery for the portfolio / LOB being managed. Devise Corrective and Preventive actions for any Service Level breaches, near misses and Customer escalations. Integrates Service Management Office into the service delivery to effectively leverage their specialist capabilities (eg Incident Management, Problem Management, Change Management etc).
Employment Type
Full Time
Department / Functional Area
Key Skills
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