drjobs Customer Experience Specialist العربية

Customer Experience Specialist

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1 Vacancy
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Jobs by Experience drjobs

2 - 4 years

Job Location drjobs

Cairo - Egypt

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Egyptian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Primary Responsibilities

  • Handle customer questions and advice via phone, email, mail, or social media.
  • Use telephones to reach out to customers for retention, feedback and inquiries.
  • Extract customer suggestions and present those to management to be implemented.
  • Compile reports on consumer behavior and suggest innovations that bocsha can adopt

Job Requirements

  • Basic knowledge of food and cooking methods plus the willingness to learn
  • Excellent communications Skills and general client empathy
  • Very Good command of the English & Arabic language spoken and written.

Employment Type

Full Time

Company Industry

FMCG / Foods / Beverages

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

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