Field Service Management Team Leader
Posted on :
08-07-2021
Employer Active
1 Vacancy
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Job Description
- To maintain existing Customer revenue, mitigate any churn events and increase our Net Promoter Score by ensuring our products and services meet and where possible exceed expectations.
- Accountable for developing and maintaining a pro-active service strategy, building strong relationships and leveraging to support the generation of new business opportunities.
- Responsibility for the Service Development Plan and it’s alignment to the overall Account Development Plan.• Understand the customer’s business and how Vodafone add value.
- Act as a trusted advisor or ‘voice of the Customer’ perhaps ‘ambassador’ within Vodafone to ensure all internal stakeholders understand the agreed support model and the associated routines.
Employment Type
Full Time
Department / Functional Area
Key Skills
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