Moderate social media accounts in relation to the brand”s” in hand on daily bases.
Monitoring, engaging and replying to consumers’ comments and questions and responding to their requests.
Publish and share daily content in coordination with the digital marketing team.
Execute social media tactics based on planned strategic direction.
Assist in executing social media listening efforts and provide continues monitoring on competitors moves.
Working on conversion rate enhancements in coordination with digital marketing head.
Cooperate with other departments, such as Customer Services and Sales to handle special requests or complaints in favor of maintaining brand reputation.
Reporting performance improvements with required data & insights in relevance to best practice.
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