Help Desk Operator
Posted on :
23-05-2021
Employer Active
1 Vacancy
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Jobs by Experience
0 - 0 years
Monthly Salary
KWD 123 - 123
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
23-05-2021
Job Description
- Provide a friendly and professional point of contact for customers for any complaints, queries, or concerns.
- Handle incoming calls, logging them, issuing tickets, and diverting / managing outgoing calls as required to concern parties.
- Liaise with team members to ensure the best resolution within the set timeframe.
- Completing administration tasks within the Helpdesk scope.
- Liaise with relevant Contract staff and subcontractors in relation to all aspects of all call requirements and that required information is returned in a timely manner. Respond to queries, amend data and re-issue tasks as required. Ensure issues and calls are being resolved on the agreed timeframe.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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