Functional business analysts start by evaluating a company’s current software system and analyzing how well it meets the needs of that organization. They look at factors such as cost and efficiency, as well as ease of use, using standardized measurement processes such as metrics and performance indicators.
After they implement a new system, functional business analysts document all changes made and also write any supporting documentation needed to teach employees how to use the software
Once a functional business analyst has identified changes needed to a company’s software system, they then devise a plan to implement these changes. They use not only their technical knowledge but also their people skills, which allows them collaborate with all employees involved to identify the most effective way of implementing changes throughout the department or organization.
Before recommending any changes, functional business analysts test their suggestions to see how well they work. They use modeling software and practices to evaluate current systems and the effect of the new systems or practices they suggest.
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