Responsible for identifying any areas of improvement in line with Business movement and growth.
Efficiently deliver the integrated tier model through the HR Contact Centre technology (Service Now HR) composed of Case Management, Knowledge Management and multi-entry channels.
Provide an exceptional Employee experience through all query handling.
Ensure accuracy and attention to detail in all case management queries.
Help internal clients and colleagues adjust to change in processes and structures by identifying likely issues and providing support to enable the change.
Ensure accuracy and attention to detail in all case management queries.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.