Senior Manager - Health

About the Job

• Manage the Health Operations processes (local and international health products) for retail and corporate clients ensuring adherence to the agreed service standards, process include the issuance of quotations, renewal terms and the overall policy management cycle.
• The ongoing enhancement of business processes ensuring maximum automation of procedures in order to enhance quality and speed of operations.
• Responsible for the preparation and delivery of business presentations and client meetings for corporate clients.
• Responsible for the preparation of reinsurance reports and statistics together with the communication with external reinsurers.
• Responsible for the auditing function for all health claims assessed by external claims management companies, and the medical underwriting function for individual and corporate health products.
• Ensure the effective servicing of all external customers ensuring that all client requests and expectations are met.
• Monitor the training and development needs of subordinates and ensuring the update of their skills in order to support the implementation of the department’s strategies and projects.