Group Service Manager Business Architecture Improvement
Group Service Manager Business Architecture Improvement
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Job Description
At Auren Personas we specialize in Recruitment & Executive Search connecting top talent with leading companies. We are currently partnering with Euroconsumers a global organization based in Madrid to recruit a Group Service Manager to lead Business Architecture Improvement.
About the Role
As part of Euroconsumers strategic transformation business architecture and processes are evolving. Your role will be to ensure alignment between new products applications and value streams optimizing efficiency effectiveness and user experience.
You will lead a team responsible for creating and maintaining business architecture frameworks ensuring stakeholders engagement and driving continuous process improvement.
Key Responsibilities
Oversee business architecture (capabilities product catalog processes and information models) to ensure strategic alignment.
Collaborate with stakeholders to deliver actionable insights based on value stream and business architecture analysis.
Support teams in identifying necessary business operations changes (new concepts major process updates business rules).
Develop and enforce methodologies for process improvement ensuring consistency across the organization.
Promote a process culture through governance policies facilitation and communication strategies.
Your Profile
8 years of experience leading multidisciplinary & multiregional teams.
Expertise in business architecture process improvement (Lean Six Sigma SAFE) and enterprise transformation.
Strong project management & stakeholder communication skills especially at the Clevel.
Deep understanding of Customer Experience (CX) and process optimization.
Fluent in English & open to occasional international travel.
Why Join Euroconsumers
Work in an international and dynamic environment.
Play a key role in driving business transformation.
Collaborate with top industry professionals.
Apply now and shape the future of business architecture!
Employment Type
Full Time
