Solutions Engineer Philippines Remote
Solutions Engineer Philippines Remote
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Salary Not Disclosed
1 Vacancy
Job Description
As a skilled Solutions Engineer you are expected to have a passion for solving customer problems through creative technical solutions. In this Revenue Operation Department role youll be a technical expert a strategic partner to sales teams and a strong communicator. Your ability to understand customer needs and translate them into effective solutions will drive product value sales success and prospect satisfaction.
Responsibilities:
Customer Engagement & Solution Design:
Engage in functional & technical discussions with customers understanding their requirements and pain points.
Design and present solutions that demonstrate the products value addressing customer needs effectively.
Conduct needs assessments and solutionfinding sessions including technical questionnaires for customers with varying levels of complexity.
Sales & Customer Success Support:
Provide technical expertise to Sales and Customer Success teams supporting them in achieving revenue goals.
Develop and deliver impactful product demonstrations tailoring them to specific audiences verticals and customer needs.
Contribute to proposal responses (RFIs/RFPs tenders) addressing functional and technical requirements.
Knowledge Sharing & Best Practices:
Stay updated on best practices and product knowledge sharing insights with internal teams
Collaborate with colleagues on technical solutions and problemsolving strategies.
Product Representation & Travel:
Represent the company as a product expert at conferences demonstrations and customer visits if necessary.
Address technical questions and follow up on pending issues.
Continuous Development:
Invest in personal and professional growth expanding your technical skills and product knowledge.
Qualifications :
Requirements:
24 years of experience in a Solutions Engineering or similar technical customerfacing role.
Technical Skills:
Strong understanding of our product suite including frontend and backend functionality.
Ability to troubleshoot technical product functional issues sales processes and propose solutions.
Communication & Collaboration:
Excellent written and verbal communication skills with the ability to explain technical concepts clearly to diverse audiences.
Teamoriented mindset working effectively with Sales Customer Success and other internal stakeholders.
Strategic Mindset:
- Ability to align technical solutions with customer needs and business objectives.
Preferred:
Bachelors or Masters degree in relevant/related fields.
Experience in Sales/Solutions Engineering and Management within the Technology sector.
Additional Information :
Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education and thriving in an organization that is free of politics and full of humble inclusive and collaborative teammates the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remotecentric culture that empowers you to work with purpose and accountability in a way that best suits you supported by a comprehensive package that prioritizes your overall wellbeing.
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
- Customer Centric We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
- Passion for Learning We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
- Integrity We believe integrity is the heartbeat of Turnitin. It shapes our products the way we treat each other and how we work with our customers and vendors.
- Action & Ownership We have a bias toward action and empower teammates to make decisions.
- One Team We strive to break down silos collaborate effectively and celebrate each others successes.
- Global Mindset We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Global Benefits
- Remote First Culture
- Health Care Coverage*
- Education Reimbursement*
- Competitive Paid Time Off
- 4 SelfCare Days per year
- National Holidays*
- 2 Founder Days Juneteenth Observed
- Paid Volunteer Time*
- Charitable contribution match*
- Monthly Wellness or Home Office Reimbursement/*
- Access to Modern Health (mental health platform)
- Parental Leave*
- Retirement Plan with match/contribution*
* varies by country
Seeing Beyond the Job Ad
At Turnitin we recognize its unrealistic for candidates to fulfill 100 of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If youre willing to learn and evolve alongside us join our team!
Turnitin LLC is committed to the policy that all persons have equal access to its programs facilities and employment. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
