AI Architect 1
AI Architect 1
Posted on :
18-03-2025
Employer Active
1 Vacancy
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Job Description
As an AI Architect you will be responsible for:
- Design and architect a scalable AIpowered Customer Care Platform using Azure AI services and Genesys Cloud on AWS.
- Integrate Natural Language Processing (NLP) Conversational AI and Machine Learning to automate customer interactions.
- Select and implement Azure AI services (e.g. Azure OpenAI Azure Cognitive Services Bot Framework) and seamlessly connect them with Genesys Cloud.
- Define and implement a robust microservices architecture with a focus on performance security and compliance.
- Work closely with DevOps teams to automate and scale the platform efficiently.
- Support the API strategy to ensure seamless integration with existing CRM and ERP systems.
- Monitor and continuously optimize AI models to improve customer interactions and service quality.
Qualifications :
- Degree in Computer Science Information Technology or a related field.
- Several years of experience in architecting AIdriven cloud applications ideally with Azure AI stack and AWS.
- Strong expertise in Conversational AI NLP and Machine Learning technologies.
- Experience with Genesys Cloud (e.g. routing bot integration voice & chat AI) on AWS is a plus.
- Solid understanding of microservices Kubernetes API management and DevOps processes.
- Knowledge of data privacy and security in AIpowered systems.
- Strong communication skills and the ability to explain complex technical concepts clearly.
Additional Information :
- Work is conducted in a hybrid system: 3 days a week from one of our office Warsaw Poznan or Lublin.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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