About the role:
Samsaras Deal Desk team partners closely with our Sales organization to drive market wins and achieve our revenue targets. We are a highly collaborative global team from a diverse range of backgrounds focused on making Samsara Deal Desk a great place to work and develop our careers. As a part of the Deal Desk team you will work with Sales Sales Operations Customer Success Product Legal and Finance to define deal success and align on a commercial strategy that is a winwin for the customer Samsara and our partners. The ideal candidate is highly selfmotivated intellectually curious possesses a strong commercial mindset and interpersonal skills thrives in a fastpaced environment and enjoys collaborating with other teams to solve commercial challenges.
This is a remote position open to candidates based in the United Kingdom.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in realworld impacthelping to keep the lights on get food into grocery stores reduce emissions and most importantly ensure workers return home safely.
- You are the architect of your own career: If you put in the work this role wont be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development countless opportunities to experiment and master your craft in a hyper growth environment.
- Youre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative ambitious ideas for our customers.
- You want to be with the best: At Samsara we win together celebrate together and support each other. You will be surrounded by a highcalibre team that will encourage you to do your best.
In this role you will:
- In close partnership with Sales guide the structure and of deals while optimizing for customer experience revenue profitability and compliance.
- Influence deals by advising on optimal deal structure discounting best practices and standard commercial terms. Educate Sales on standard commercial strategy to drive deal velocity and repeatable success.
- Evaluate deal financials including deal margin payment terms and cash flow to optimize deal against company financial targets.
- Mitigate risk through application of standardized terms ensuring deals align with company policies and revenue recognition requirements.
- Manage the EMEA Deal Desk support request and quote approval queue consistently maintaining SLAs with high impact output.
- Proficiency in understanding deal financials to drive business decisionmaking.
- Coordinate closely with internal stakeholders & customers to drive deal closure and ensure a seamless customer experience.
- Collaborate with Enablement to build and deliver training sessions for Sales.
- Identify opportunities for process improvement and in conjunction with leadership implement solutions to quantifiably increase efficiency.
- Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices.
Minimum requirements for this role:
- Bachelors Degree or experience in lieu of Degree
- 5 years of experience either in Deal Desk Finance Sales Operations or Revenue Operations
- Proficiency in understanding the overall construction of complex enterprise SaaS deals; able to advise on booking and revenue recognition ramifications based on deal construct.
- Ability to analyze deal economics and explain available commercial levers to Sales.
- Successful track record of operating in a highgrowth business with a demonstrated ability to drive results independently.
- Ability to balance competing priorities in a fastpaced environment and demonstrate strong time management skills.
- Highly responsive; ability to work extended hours during month and quarterend cycles as needed.
An ideal candidate also has:
- Experience with CRM tools (e.g. Salesforce) and Google Sheets / MS Excel
- French language proficiency
- Excellent communication skills with the ability to build effective crossfunctional partnerships and explain changes to policies and procedures.
- Strong problemsolving mentality with an ability to independently navigate internal resources and proactively manage internal blockers for approval and booking of nonstandard deals.
- Excellent commercial reasoning skills balancing an acute attention to detail with the ability to recognize the bigger picture.
- Ability to balance competing priorities in a fastpaced environment and demonstrate strong time management skills.
- Highly responsive; ability to work extended hours during month and quarterend cycles as needed.
Required Experience:
Senior IC