Asst Dir Change Mgmt - HYBRID

Summary

Leads large complex change management efforts. Focuses on the people side of change and influencing behavior including efforts with significant people processes technology culture and/or behavior implications to realize business outcomes and benefits. Architects integrated change strategies to optimize the change experience across large stakeholder groups. Partners with business leaders to ensure change strategies align with the business strategy and vision. Oversees implementation of change strategies in coordination with leaders stakeholders sponsors and project teams. Ensures change plans and strategies achieve their objectives and benefits.

Primary Duties and Responsibilities

• Applies NM change methodology and process to deliver the people side of change that is required to achieve our desired business outcomes.

• Identify potential peoplerelated risks and anticipated points of resistance and develop and recommend specific plans to mitigate or address the concerns. Provide insight to project and senior leaders about the potential impact of decisions on the effectiveness of overall change strategy.

• Develop and implement integrated change strategies that promote adoption and optimize business benefits across a broad portfolio of change initiatives that impact one or more large stakeholder groups. Ensure coordinated delivery to optimize the change experience for affected stakeholder groups.

• Manage and influence potential impact of changes to people process technology organization and culture.

• Partner with business leadership across multiple departments and functions to design planning and program delivery approaches that promote user centric business solutions and ensure change strategies align with the business strategy and vision.

• Create and build efficient change management structures that support an integrated delivery approach and provide direction and oversight to one or more change teams to ensure predictable and realization of benefits.

• Influence business sponsors and change teams to create integrated deployment strategies and plans. Educate influence align and coach senior business leaders and project teams to create and implement effective change strategies and plans. Influence change strategy and approach.

• In partnership with the enterprise change COE be an active member of the change community to advance change competencies of the company.

• Adopt integrate and promote common NM enterprisewide change process methodology and language.

• Create recommend and implement measurement systems for change success e.g. quality of user experience adoption utilization performance standards etc.

• Promote and advocate for the practice of organization change management throughout the enterprise including seeking and applying external perspective and benchmarking change practices.

Qualifications

• Bachelors degree in Business Human Resources Communication or a related field.

• Minimum of 8 years of relevant professional experience with at least 4 years experience leading large change management efforts.

• Specialized understanding of how people go through change and the change process.

• Experience and knowledge of change management principles and methodologies.

• Familiarity with project management approaches tools and phases of the project lifecycle.

• Ability to work effectively at all levels of the organization and influence others including executive leadership toward a common vision.

• Strategic and organizational agility and enterprise thinking.

• Ability to lead in new and ambiguous situations.

• Must be a team player and able to work with and through others.

• Exceptional communication skills both written and verbal.

• Excellent active listening root cause identification and interpersonal skills

Northwestern Mutual pays on a geographicspecific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills education training credentials and experience of the candidate; the scope complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additional information relating to locationbased pay structures.

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion gender identity or expression sexual orientation national origin disability age or status as a protected veteran or any other characteristic protected by law.

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