Placement Student - Customer Care
Placement Student - Customer Care
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We have an opportunity for highly motivated undergraduates to join the Customer Care team at our Bishopstoke site . This will be a 12month placement commencing summer 2025.
What You Will Be Doing
As part of the Customer Care team we welcome enthusiasm and innovation to improve and increase efficiency and maximise sales. As you develop throughout the year you are given the opportunity to increase autonomy and responsibility.
Typical tasks may include;
Providing a professional and excellent standard of customer service
Direct customer liaison providing quotations and coordination of sales orders
Responding to customer enquiries within an agreed timescale
Ensure orders and enquiries are executed in an accurate timely and costeffective manner
Maintenance and development of strong customer relations
Producing customer reports / order status reports
General administration duties
Coordinate with internal departments including Commercial Engineering Logistics Manufacturing and Finance to ensure orders are delivered on time and in the most profitable and efficient way
Who We Are Looking For
Customer services experience would be advantageous
Organisational/ time management skills
Attention to detail is key
Negotiation/persuasive skills
Strong IT skills particularly Microsoft office
Ability to deal with problems as and when they arise
Confidence to work under pressure and meet deadlines
Willingness to work in a dynamic and changing environment
You will be an undergraduate in your penultimate year studying a Business related degree. It is essential that you work well in a team and possess excellent communication/interpersonal skills.
We are looking for someone with high selfmotivation and an energetic proactive approach to work. We will expect a professional attitude to work and a willingness to learn and take initiative.
Location details
This role is based in our offices near the Eastleigh town centre. The address is Prysmian Cables & Systems Limited Chickenhall Lane Eastleigh SO50 6YU. There are good transport links to Eastleigh and the site is approximately 15 minutes walk from the railway station. We are able to offer free car parking next to our offices.
Prysmian as an Equal Opportunity Employer aims to attract and recruit individuals with diverse backgrounds skills and abilities. We strongly believe that diversity brings significant value at all levels of the organization increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity Equity and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture Prysmian is committed to the development of an organization that prioritizes talent where people feel respected included and free to fully express their potential just as they are.
All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race ethnicity religion nationality origin citizenship status socioeconomic status age sex gender identity or expression sexual orientation marital status disability military service or veteran status pregnancy parental leave medical conditions or any other characteristic protected by applicable federal state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
Visit our DE&I Page to learn more about Prysmians commitments.
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview please let us know.
Employment Type
Full-Time
