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Job Location drjobs

Los Angeles, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Benefits:

  • Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
  • Earn complimentary tickets for your friends and family
  • Discounts on food and merchandise
  • Special events for employees (preview nights for new attractions/events)
  • Building lifelong friendships
  • Resume building workshops
  • Growth opportunities
  • Wellness programs

Responsibilities:

  • Efficiently loading and unloading guests on to the attraction.
  • Ensuring guests comply with and meet all safety restrictions of the attraction. Demonstrating knowledge of the rides Standard Operating Procedures which include ensuring guests are safely secured prior to enabling the attraction.
  • Responsible for cleaning and maintaining the attraction facility both guest facing and back of house.
  • Distribute collect sort and clean 3D glasses.
  • Promptly and efficiently ensuring Gate A pass holders are loaded into the attraction. Ensuring guests with special needs are accommodated.
  • Greeting and interacting with guests as they enter and when waiting at the preload. As guests exit the attraction saying good bye wishing them a good day etc.
  • Promoting and providing extraordinary guest service for both internal and external guests; answering questions and offering information in a courteous manner as well as seeking to provide assistance to guests.
  • Utilizing themed interaction with the guests to provide a unique and encompassing experience.
  • Understanding and demonstrating the proper use of safety practices and ensuring department standards are maintained and safety policies for the park are upheld.
  • Monitor and maintain a safe and secure environment for both team members and guests of all ages following all company guidelines and protocols.
  • Identify deescalate and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
  • Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
  • Maintain a high level of trust and integrity to promote a safe secure and welcoming environment for customers and colleagues of all ages.
  • Performing other duties as assigned.

USH Rides and Attractions include:

  • Despicable Me
  • Silly Swirly Fun Ride
  • DreamWorks Theater
  • Revenge of the Mummy
  • The Simpsons Ride
  • Transformers: The Ride3D
  • Wizarding World of Harry Potter
  • The Secret Life of Pets: Off the Leash
  • Jurassic World The Ride
  • Mario Kart: Bowers Challenge

Qualifications:

  • Must be 18 years old or older

Job Demands:

  • Must be able to walk or stand for extended periods of time
  • Must frequently lift and/or move up to 50 lbs frequently lift and/or move up to 50 lbs with assistance
  • The noise level is generally moderate to high
  • Team Members are subject to a variety of weather conditions including but not limited to: heat sun exposure cold and inclement weather. Depending on the assigned location work can be almost exclusively outdoors

Schedule:

  • Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings evenings weekends and holidays

Pay:

  • $19 per hour (After 1000 hours worked pay increases to $23/hr)

Additional Information:

NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance where applicable.

NBCUniversal will consider for employment qualified applicants with criminal histories or arrest or conviction records in a manner consistent with relevant legal requirements including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

If you are a qualified individual with a disability or a disabled veteran you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or accessnbcunicareers.comas a result of your disability. You can request reasonable accommodations by emailing

Employment Type

Temp

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