Payments Onboarding Specialist
Payments Onboarding Specialist
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1 Vacancy
Job Description
Procore is looking for a Payments Onboarding Specialist! This role reports to Corporate Strategy and will have significant crossfunctional collaboration with Product and Customer Success teams. In this role youll have the opportunity to directly impact the success of our customers by ensuring their vendors have a seamless onboarding experience with Procore Pay.
What Youll Do:
- Guide vendors through onboarding ensuring they are set up for success with our payments solution Procore Pay.
- Collaborate with general contractors to facilitate adoption among their vendors who are mainly subcontractors.
- Leverage tools like Airtable Salesforce and Outreach to manage workflows prioritize tasks and streamline communications.
- Identify opportunities to improve onboarding processes and customer satisfaction working closely with the Product and Customer Success teams.
- Serve as a trusted partner to customers helping them unlock the full potential of Procore Pay.
What Were Looking For:
- Experience in customer success customer support sales or sales development account management or a related field.
- Strong interpersonal and communication skills with the ability to simplify complex processes for customers.
- Proficiency with CRM tools and task management platforms; experience with Salesforce is a plus.
- A proactive Help First mindsetyou prioritize solving problems supporting customers and driving shared success.
- Creativity and the ability to think outside of the box to solve complex problems.
Additional Information :
Base Pay Range $63232 $86944. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation will be based on a candidates jobrelated skills experience education or training and location.
Perks & Benefits
At Procore we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs learn more details about what we offer and how we empower you to be your best.
About Us
Procore Technologies is building the software that builds the world. We provide cloudbased construction management software that helps clients more efficiently build skysers hospitals retail centers airports housing complexes and more. At Procore we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equalopportunity employer and welcome builders of all backgrounds. We thrive in a diverse dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender sex national origin civil status family status sexual orientation religion age disability race traveler community status as a protected veteran or any other classification protected by law.
If youd like to stay in touch and be the first to hear about new roles at Procore join our Talent Community.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants including those with arrest or conviction records in accordance with the requirements of applicable federal state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
A criminal history may have a direct adverse and negative relationship on the following job duties potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing accessing and handling confidential information including proprietary and trade secret information as well as accessing Procores information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers stakeholders and/or colleagues; and 3. exercising sound judgment.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
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