Senior Executive Account Management
Senior Executive Account Management
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Job Description
The pandas have embarked on an inspiring journey to serve Meal for Every Table. This adventure began in the bustling hub of our Delivery Heroes Vendor Partners Suppliers Pandamarts and Passionate Homechefs all united by the dream of delivering joy through delicious food & more. Together our pandas face challenges bring innovations and with unwavering determination and heart they strive to deliver Meal for Every Table.
Join us on our journey as we aim to connect with 25 of Pakistans population delivering more than just meals uplifting lives and driving positive transformation throughout the nation. Come onboard as a Senior Executive Account Management and play your part in the Commercial Domain.
Responsibilities
Develop strategic business partnerships with existing customers to be in line with departments direction and customer strategy to deliver business objectives (Sales & Market Share)
Cultivate relationships and manage new and recurring clients youll do what it takes to keep them happy and upsell their business either by adding more users or activating existing user base
Ensure timely support to corporate customers in invoicing operations and order related queries.
Crosssell different foodpanda for business offering to existing customers gift cards allowances & panda pro for business.
Take lead and coordinate with cross functions on customer projects: i.e. marketing & retention campaign development etc.
Ensure effectiveness of monthly campaign and ROI for every promotions/ activities implemented in responsible account(s) and timely customer payment
Regular business review and analysis internally and externally to identify gaps and opportunities
Implementing new business strategies to expand existing customer base and to secure targets by searching and screening for new customers such as corporate projects etc.
Provide quality follow up with customer inquiries presales to postsales service and technical support to customers to maintain relationships with all potential and existing clients.
Generate new ideas and implement right tactics for Account Growth
Achieve the set target by focusing on the development of Active Users and Active Corporates
Frequent client visits.
Qualifications :
Bachelor degree or higher in any relating field
23 years experience within a client/account management role preferable B2B account management experience would be an advantage
Direct knowledge of key account management or sales skills is advantageous
Excellent analytical and presentational skills
Experience managing large account portfolios
Strong analytical skills makes welljudged decisions good numeracy pays strong attention to detail is a strong problem solver demonstrates good commercial awareness and thinks outside the box to generate new ideas
Good command of English
Having a good negotiation skills and budget management experience
Additional Information :
What does your playfield look like
- We work in a flexible but fast paced environment.
- We start and end with customers to deliver exceptional service.
- We love to innovate prioritize decide and deliver.
- We love what we do and we dont rest until our targets are achieved. So if youre also someone who is driven until the dream is achieved come join us.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
