Senior Data Insights Manager
Senior Data Insights Manager
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1 Vacancy
Job Description
We are seeking a Senior Data Insights Manager to join our UK team. In this role you will define and implement a customer and insights strategy while leading the interpretation of platform data to generate meaningful actionable insights for our customers.
A bit about the team and what youll deliver...
Reporting directly to the COO and CPO as well as working collaboratively with crossfunctional teams we are seeking a Senior Data Insights Manager to develop detailed reports and analytics to deliver key insights to stakeholders. Utilizing datadriven storytelling you will enhance engagement and drive the growth of the Trustonic proposition.
As a Senior Data Insights Manager your main responsibilities will include:
- Champion a datadriven mindset encouraging knowledgesharing across teams.
- Drive up customer utilisation of the Telecoms Platform service through the mining distilling and presenting of key data driven insights that prove the efficacy and therefore clear ROI of the service.
- Provide guidance to the technical data team on the what and why to build the data insights that are required to support the needs of the business and our customers.
- Create an overall data insights approach and plan to ensure a consistent pipeline of data insights and trend information is created for our customers and partners as well as internal audiences.
- Uncover our key customers business goals through regular discussions with the commercial teams to better understand and analyse the data and create data led insights that can be shared per customer on the performance of the solution.
- Create insight trend reports that can be shared by marketing and commercial team that supports customer growth and acquisition opportunities.
- Create clear and insightful data led insight reports trend information and analysis updated regularly to provide marketing and communications insights
- Be the customer facing data expert to support the commercial teams in their account acquisition and account scaling opportunities.
Who you are...
As a Senior Data Insights Manager you will have the following experience knowledge and skills:
- 5 years experience in market research
- Experience of qualitative and quantitative analytics
- Experience of understanding data sets in order to communicate a compelling narrative to external audiences as well as internal stakeholders
- Preferred experience in SaaS as well as mobile and telecoms
- Clear understanding of SaaS businesses how they operate and how to monetise data led insights
- Experience of working with data analyst in order to drive out the insights required
- Experience of working with commercial teams and their customers to articulate dataled insights
- Track record of being able to grow and develop strategic relationships over time
- Proven track record of leveraging data to solve business challenges and inform strategy.
- Skilled in presenting complex data insights in a clear and impactful way for varied audiences
What makes you you...
As a Senior Data Insights Manager you are:
- Collaborative with great team work skills
- Strategic thinker with an ability to execute
- Customer and business oriented
- Prepared to invest whatever effort is required to get the job done (including travel)
- Tenacious with a problemsolving approach.
- Organised rigorous and autonomous.
- Expert at stakeholder management and relationship building both internal and external
- Strong communication skills
Qualifications :
- Undergraduate degree in business or similar discipline preferred or equivalent level of skill experience and knowledge
Additional Information :
#LIRemote
Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower engage enable and value differences between people including; different races ethnicities genders ages religions disabilities and sexual orientations with differences in education backgrounds skill sets experiences and knowledge.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- SQL
- Data Collection
- GCP
- Master Data Management
- R
- Data Management
- Clinical Trials
- User Acceptance Testing
- Data Warehouse
- SAS
- Oracle
- Data Analysis Skills
