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You will be updated with latest job alerts via emailAre you eager to improve the experience for our riders while ensuring high satisfaction efficiency and collaboration Are you also analytical structured and a skilled relationship builder Then this could be the job for you!
Were now hiring a Rider Experience Manager key role in improving the experience of critical stakeholders in foodoras marketplace. This role is part of the Marketplace Experience team in foodora Sweden dedicated to optimizing the experience for everyone in the marketplace.
By working closely with both local and regional teams youll help identify areas for improvement implement solutions and build strong relationships.This position will report to the Head of Marketplace Experience and offer the chance to shape and influence the processes that drive our business forward.
Your mission
Youre someone who thrives in a fastpaced and constantly evolving environment always looking for ways to improve. With a proactive and solutionoriented mindset youre quick to spot opportunities for optimization and take initiative to implement them. You work well across teams sharing insights and driving initiatives forward through strong collaboration.
Our selection process is continuous and the ad may close before the recruitment process is completed if weve moved forward to the screening or interview phase.
Our recruitment process will include the following:
Telephone interview Lets cover the basics!
Psychometric tests via Alva Labs We use sciencebased methodology.
First interview Time to know each other a bit better!
Case interview Do your magic and show us your skills!
Reference & background check Final step before well become colleagues.
Start date: Upon agreement
Qualifications :
Studies have shown that women and some minorities are less likely to apply to jobs unless they meet every qualification. If you are interested in this role and you have most of the skills were looking for we encourage you to apply anyway!
Additional Information :
Remote Work :
No
Employment Type :
Fulltime
Full-time