Solution Manager Communications IT Services mfd - REF75459S
Solution Manager Communications IT Services mfd - REF75459S
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Salary Not Disclosed
1 Vacancy
Job Description
As a Solution Manager you will assume responsibility in the role of a Service Owner for key services within our Communications IT Services Portfolio. This includes overseeing Internet and Intranet Web Services Analytics Social Media Management and Monitoring as well as other services tailored for our customers in Automotive Communications. In addition you will manage IT projects that span across various divisions ensuring that your services are developed and delivered in a customeroriented manner.
Main tasks
- Create align and adjust service strategy and perspective together with the customer(s)
- Management and coordination of the entire service chain and implementation of processes in alignment with all stakeholders as well as management of the service information flow
- Optimization of the services and introduction of technical innovations
- Ensuring and verifying of service and process quality
- Assuming project responsibility for the introduction of new or replacement of existing IT services
- Responsibility for change and demand management
- Budget responsibility for the services to be provided
- Consulting for projects with interfaces to the web service environment
- Networking exchange and cooperation with external software providers regarding future product developments
Qualifications :
- University Degree in Computer Sciences Business Administration Business Informatics or similar educational background
- Several years of work experience in IT Service or Project Management
- Profound knowledge and experience in Service Management e.g. as Service Owner or Application Owner
- Profound project management skills
- Experience in managing external service providers
- Expertise and passion in knowledge and information management as well as technical knowledge about web content management analytics and search technologies
- Fluency in German and English (written and spoken)
- Excellent communication and moderation skills
- Very good negotiation skills and ability to find workable solutions for all stakeholders
- Independent structured results and customeroriented work method
- Willingness to travel international
Applications from severely handicapped people are welcome.
Additional Information :
Your vision is ambitious. Just like ours.
As HR IT department we take pride in delivering innovative IT solutions that support every stage of the employee lifecycle. Our global operations and projects are diverse exciting and filled with opportunities to make a real impact. What truly sets us apart however is our exceptional team spirit. We are driven by a shared passion for excellence striving for shared success built on trust mutual support and the freedom to take initiative. Together we celebrate our achievements and continuously push boundaries to create impactful solutions.
The wellbeing of our employees is important to us. Thats why we offer exciting career prospects and support you in achieving a good worklife balance with additional benefits such as:
- Training opportunities
- Mobile and flexible working models
- Sabbaticals
- and much more...
Sounds interesting for you Click here to find out more.
You are looking for an individual working time model We support parttime work.
You would like to learn more about our additional services Click here.
Ready to drive with Continental Take the first step and fill in the online application.
Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
