Room Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking an organized and efficient Room Coordinator to join our team in Jeddah Saudi Arabia. As a Room Coordinator you will play a crucial role in ensuring smooth operations and exceptional guest experiences by managing room assignments coordinating with various departments and addressing guest inquiries and concerns.
- Manage and optimize room inventory ensuring efficient allocation and utilization of available spaces
- Coordinate with housekeeping maintenance and front desk teams to ensure rooms are ready for guest arrival
- Handle guest requests complaints and special requirements promptly and professionally
- Utilize scheduling software to manage room bookings and resolve any conflicts
- Maintain accurate records of room status occupancy rates and guest preferences
- Assist in creating and updating room assignment charts and floor plans
- Collaborate with sales and events teams to accommodate group bookings and special events
- Monitor and report on room revenue and occupancy statistics
- Ensure compliance with safety and security protocols in all assigned areas
- Participate in regular team meetings and contribute ideas for improving guest satisfaction and operational efficiency
Qualifications :
- High school diploma or equivalent; Bachelors degree preferred
- Minimum of 2 years of experience in hospitality or administrative role
- Proficiency in scheduling software and Microsoft Office Suite
- Strong customer service skills with a focus on guest satisfaction
- Excellent attention to detail and ability to multitask in a fastpaced environment
- Exceptional time management and organizational skills
- Effective problemsolving abilities and decisionmaking skills
- Outstanding verbal and written communication skills
- Ability to work flexible hours including weekends and holidays
- Knowledge of the hospitality industry and current trends (preferred)
- Fluency in English; additional language skills are a plus
Additional Information :
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
