Summary Introduction:
We are seeking an experienced Business Process Management (BPM) professional with at least 5 years of handson experience across diverse operational improvement projects. The ideal candidate will possess a solid understanding of BPM principles methodologies and tools with a proven ability to drive business process optimization.
Key Responsibilities:
- Stakeholder Engagement: Conduct interviews and workshops with business process owners and subject matter experts to understand and map existing processes.
- BPM Techniques Application: Apply BPM techniques including process modeling (BPMN 2.0 business rule definition data use analysis and workflow optimization.
- Process Analysis and Design: Design and analyze current (AsIs) process flows break down and structure business processes into hierarchical levels identifying processes subprocesses activities and tasks.
- Process Improvement: Define and track performance metrics (KPI) for processes. Identify bottlenecks and inefficiencies and recommend or implement process redesign to meet performance targets and objectives.
- BPM Tool Expertise: Experience with BPM modeling tools such as ARIS (preferred) Bizagi Signavio iServer and Bizzdesign to create and manage process models.
- Root Cause Analysis: Analyze processes to identify issues related to cost quality effectiveness and efficiency. Trace the source of problems and work towards effective solutions.
- Documentation & Reporting: Document process policies and procedures creating comprehensive process manuals for continuous improvement and operational consistency.
Qualifications :
- Strong understanding of process performance measurement and optimization.
- Handson experience with BPM tools particularly ARIS.
- Experience in analyzing and redesigning business processes to meet strategic objectives.
- Ability to work collaboratively with crossfunctional teams to drive change.
Additional Information :
Business Unit: Strategy & Transformation
Level: Mid Level
Remote Work :
No
Employment Type :
Fulltime