Lead large IT projects, including the design and deployment of new IT systems and services
Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
Support daily operations and monitoring of multiple databases, user accounts, file permissions and other systems according to standard operating procedures for storage and backup architectures.
Manage, deploy and configure hardware upgrades, software updates, security patches and other necessary items on an as-needed basis.
Install and Monitor servers, devices and firewalls
Train new system users and set up their accounts
Help define IT infrastructure strategy, architecture, and processes
Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
Troubleshoot hardware and software issues related to internal IT
Job Requirements
Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
10+ years of experience working in IT operations management.
Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
Strong critical thinking and decision-making skills
Excellent project management skills and strong ability to prioritize
Firm grasp on IT infrastructure and operations best practices
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