Data Analyst Intern
Data Analyst Intern
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1 Vacancy
Job Description
Pay Rate: $20.00 to $25.00 per hour.
Position Purpose:
The DATA ANALYST INTERN role within the organization will take on projects from initiation to completion during the extent of their time with the team. The successful candidate will support the Customer Operation Applications team by collecting analyzing and interpreting data related to customer service billing and operational efficiency (including metering field work management or enterprise asset management applications). This role will assist in working on real usecases (e.g. process pain points) identifying trends developing reports and providing insights to improve customer satisfaction user efficiency and optimize business processes.
Internships at Veolia: Gain handson experience in at least one career function from Corporate Engineering Maintenance Manufacturing Operations Sales Supply Chain or Technology.
Internships are focused on learning and exposure to fundamental business processes and procedures.
Primary Duties/Responsibilities:
- Data Extraction and Cleaning:
- Extract data from various sources (e.g. customer databases meter reading systems mobile workforce management data) and cleanse/validate it to ensure accuracy and consistency for analysis. Desired Outcome: Reliable and highquality data for accurate reporting and analysis.
- Data Analysis and Reporting:
- Conduct exploratory data analysis to identify trends patterns and anomalies in customer operations data. Develop and generate reports and dashboards to visualize key performance indicators (KPIs) and insights. Desired Outcome: Actionable insights for improving customer service operational efficiency and decisionmaking.
- Support Application Performance Monitoring:
- Assist in monitoring the performance of customer operation applications identifying datarelated issues and supporting troubleshooting efforts. Desired Outcome: Proactive identification and resolution of datarelated application performance issues.
- Process Improvement Support:
- Analyze data to support process improvements in customer operations and support the implementation of datadriven solutions. Desired Outcome: Streamlined processes reduced costs and improved customer satisfaction.
- Documentation:
- Document data sources data dictionaries and analysis methodologies to ensure knowledge transfer and maintain data integrity. Desired Outcome: Clear and comprehensive documentation for data governance and future reference.
- Collaboration:
- Collaborate with other teams (e.g. IT customer service field operations) to understand data needs and provide datadriven support. Desired Outcome: Effective communication and collaboration to meet the data needs of various stakeholders.
- Comply with all Veolia Company and HSE procedures and policies.
- Candidates may support any of the Veolia North America business functions.
Work Environment:
- Environments vary by internship function from office to field to plant.
- Our aim is to provide tangible industry job experience to each intern.
Qualifications :
Education/Experience/Background:
- High School Diploma/GED is required.
- In or entering your senior year of a Bachelors Degree in a related major such as Data Science Mathematics Statistics Computer Science or a related field.
- 3.2 Cumulative G.P.A is required.
Knowledge/Skills/Abilities:
- Strong communication skills including written verbal listening presentation and facilitation skills / Demonstrated ability to build collaborative relationships.
Additional Information :
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
Disclaimer: The salary other compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time subject to applicable law.
Remote Work :
No
Employment Type :
Intern
Employment Type
Intern
