Platform Operations Specialist

Job Title: Platform Operations Specialist
Department: Data Engineering / AI Data Services
Location: Global
Reports to: VP of AI Ops
Contract: Permanent
Travel Requirements: No
Salary: Open Budget

JOB SUMMARY / OVERVIEW
The Platform Operations Specialist is responsible for the daily administration and operational
management of our internal data services platform. This includes configuring user roles
managing permissions overseeing data workflows and ensuring compliance with security
protocols. The specialist develops automation scripts to streamline processes and partners with
crossfunctional teams to troubleshoot issues maintain uptime and continuously improve
platform operations.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Platform Administration: Configure user roles permissions and project settings in line with
evolving client and internal needs.
Operational Oversight: Oversee daytoday platform activitiesfrom data ingestion to task
organization and final output managementto ensure reliability and compliance.
Issue Resolution: Investigate platform issues coordinate with technical teams and implement
timely solutions or escalations.
Automation & Scripting: Develop Python scripts to reduce manual tasks and improve
operational efficiency.
Security & Compliance: Ensure all platform activities comply with data security privacy and
organizational policies.
Documentation: Maintain detailed documentation of operational procedures incident
reports and process improvements for future reference.

MAIN JOB REQUIREMENTS
Education and Specific Training
Bachelors degree in Information Technology Computer Science or related field.
Technical training or certifications in system administration cloud services or SaaS platforms
are advantageous.

Work Experience
24 years of experience in platform administration system operations or a similar technical
support capacity.
Previous experience managing SaaS or enterpriselevel platforms is preferred.

Special Certifications (NonMandatory)
Cloud platform certifications (AWS Azure GCP) or system administration credentials (e.g.
CompTIA Microsoft Certified) are a plus.

REQUIRED SKILLS
Technical Skills
Proficiency in Python scripting for task automation.
Familiarity with REST APIs system integration tools and monitoring solutions.
Basic understanding of cloud infrastructure (AWS Azure or GCP).
Experience with version control (Git) and incident management frameworks.

Qualified Candidates should send CV to

Job Title: Platform Operations Specialist
Department: Data Engineering / AI Data Services
Location: Global
Reports to: VP of AI Ops
Contract: Permanent
Travel Requirements: No
Salary: Open Budget

JOB SUMMARY / OVERVIEW
The Platform Operations Specialist is responsible for the daily administration and operational
management of our internal data services platform. This includes configuring user roles
managing permissions overseeing data workflows and ensuring compliance with security
protocols. The specialist develops automation scripts to streamline processes and partners with
crossfunctional teams to troubleshoot issues maintain uptime and continuously improve
platform operations.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Platform Administration: Configure user roles permissions and project settings in line with
evolving client and internal needs.
Operational Oversight: Oversee daytoday platform activitiesfrom data ingestion to task
organization and final output managementto ensure reliability and compliance.
Issue Resolution: Investigate platform issues coordinate with technical teams and implement
timely solutions or escalations.
Automation & Scripting: Develop Python scripts to reduce manual tasks and improve
operational efficiency.
Security & Compliance: Ensure all platform activities comply with data security privacy and
organizational policies.
Documentation: Maintain detailed documentation of operational procedures incident
reports and process improvements for future reference.

MAIN JOB REQUIREMENTS
Education and Specific Training
Bachelors degree in Information Technology Computer Science or related field.
Technical training or certifications in system administration cloud services or SaaS platforms
are advantageous.

Work Experience
24 years of experience in platform administration system operations or a similar technical
support capacity.
Previous experience managing SaaS or enterpriselevel platforms is preferred.

Special Certifications (NonMandatory)
Cloud platform certifications (AWS Azure GCP) or system administration credentials (e.g.
CompTIA Microsoft Certified) are a plus.

REQUIRED SKILLS
Technical Skills
Proficiency in Python scripting for task automation.
Familiarity with REST APIs system integration tools and monitoring solutions.
Basic understanding of cloud infrastructure (AWS Azure or GCP).
Experience with version control (Git) and incident management frameworks.