AML Manager
AML Manager
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Job Description
Purpose of the job
The successful candidate will report into the Head of Investor Services. The incumbent will work collaboratively and proactively within the newly established Investor Services team in Guernsey. The Company intends to provide the full range of fund administration and accounting services predominately to closed ended Alternative Asset fund structures.
Main responsibilities
- Be an integral part of the Investor Services Team coordinating client service taking responsibility for assigned deadline management and the overall quality of deliverables to support Ocorians evergrowing and diversified international client base.
- Deliver high quality services to Ocorians clients for the full life cycle of operations from takeon to businessasusual and on to termination.
- Ensure compliance with regulatory requirements and with the relevant short medium and longterm goals objectives and values of the organisation.
- Proactively support administrators in their day to day administrative tasks and aid with the more technical and complex administration queries
Tasks (what does the role entail on a daytoday basis)
Client service:
- Develop a high level of understanding of clients organisations; actively manage clients expectations in line with the client service agreements.
- Take responsibility to ensure the service delivery & client relationship management is consistently met or exceeded. Ensure team continues to adopt a proactive rather than a reactive approach to initiatives & client needs.
- Manage the investor onboard process; including Customer Due Diligence (CDD) checks FATCA/CRS and static data.
- Manage the ongoing periodic review on investor in accordance with Group and local regulatory requirements.
- Manage client issues ensuring appropriate resolution including regular liaison with clients relationship managers and other operational managers to provide a seamless service.
- Maintain relations with third parties to include Client internal relations with other departments and Auditors.
BAU:
- Assist with the day to day delivery of the operational and investor servicing function.
- Manage and complete client onboarding and transition as required.
- Investor AML/CDD reviews.
- Process and/or review Fund SubCloses on core systems.
- Prepare and/or review all activity within stated Service Level Agreements.
- Ownership management and development of strong and open client relationships.
- Represent Investor Services in client service meetings & demos due diligence meetings board meetings as required.
- Ensure the team and departmental procedures are operationally sound with an emphasis on risk reduction and compliance.
- Become involved in and drive implementation of projects related to Investor Services as and when required. Support in the design and implementation of operation automation projects.
- Manage resources to ensure all queries and tasks are resolved in a timely manner.
- Work as an effective team member with other internal providers to meet our key deliverables.
- Mentor coach and support team members through leadership motivation and energy.
Qualifications :
Knowledge Skills and Experience
- Educated to Degree level or equivalent.
- A minimum of 6 years experience of working within the Fund Administration sector with a focus on private equity and closed ended fund structures.
- Significant AZ operational experience gained in the alternative investment servicing space with experience in the core Investor Services functions.
- A strong working knowledge of AML and FATCA/CRS regulations.
- Proven ability in onboarding clients funds and investors.
- Effective communication skills.
- Team Player.
- Excellent client service skills.
- Ability to work under pressure meeting challenging deadlines.
- Excellent planning and organisation skills.
- Flexible approach and attitude to work.
- Excellent attention to detail.
- A good understanding of Corporate Governance and risk mitigation.
- Microsoft Office skills with focus on Excel skills.
Additional Information :
All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:
- We are CLIENT CENTRIC Clients are at the centre of our world and were committed to providing expertise and specialist solutions to meet their most complex challenges.
- We are AMBITIOUS We aim high. We think and act globally seizing every opportunity to delight our clients and support our colleagues wherever in the world they may be.
- We are AGILE We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple efficient and effective.
- We are COLLABORATIVE With a curious mindset we ask the right questions to get to the right solution for our clients faster. We collaborate to win together and share our successes.
- We are ETHICAL We behave with integrity at all times and assume positive intent building trust through responsible actions and honest relationships.
Equal Opportunities for Everyone
Please let us know if theres anything we can do to make the process easier for you. You can reach us at .
Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
