USC Independent consultants only
USC Independent consultants only
USC Independent consultants only
USC Independent consultants only
USC Independent consultants only
Title: Site Reliability Engineer Independent consultants only W2
Location: Houston TX Hybrid
Level: Entry to midlevel is fine. 25 yrs exp
Key Responsibilities:
- Observability: Continuously observe production health dashboards in DataDog to detect anomalies or system disruptions.
- Issue Triage: Rapidly assess and escalate technical problems to relevant teams while initiating mitigation steps.
- Customer Support: Join critical customer calls to provide technical insights and ensure swift issue resolution.
- Weekly Reporting: Prepare and present detailed weekly reports on project status risks and milestones using slides (PowerPoint).
- Project Tracking: Maintain and update project management tools (e.g. Jira Smartsheets) to track timelines deliverables and dependencies.
Requirements:
- 2 years in technical support operations or project management.
- Proficiency in dashboard tools (e.g. Grafana Tableau) and project management software.
- Strong presentation skills with experience creating executivelevel updates.
- Ability to communicate complex technical details to nontechnical stakeholders.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract