Customer Support Manager
Customer Support Manager
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Job Description
NB! Working hours: 13:0022:00 on a permanent basis Saturday and Sunday are days off.
- work in the first line of customer support: advising clients on the operation of the platform (live chats emails) transferring of client requests to responsible specialists
- introducing clients to the services referral and bonus program promotions and discounts
- helping clients choose a strategy to promote their products on our platform
- answering customer messages and comments under posts in social networks (Facebook forums TG channels)
Qualifications :
UpperIntermediate and a higher level of English (knowledge of an additional foreign language will be an advantage as clients are from all over the world)
higher education in the field of philology marketing
experience of working with clients 1 year)
experienced user of PC Google services
Additional Information :
- :
24 100
open space)
5
:
!
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
