The Lead Medical Assistant (LMA) provides direct supervision of Medical Assistants (MAs) at a clinic site. The LMA ensures MAs perform highquality teambased patient care for both clinical and administrative functions. Additionally the LMA serves as the Vaccine Coordinator at a clinic site managing all aspects of vaccine ordering storage handling and administration. This role is crucial for supporting MAs providers and patients in the delivery of the PatientCentered Medical Home (PCMH) Model.
KEY ACCOUNTABILITIES:
- Clinical Operations of the BackOffice.
- Provides Supervision Leadership and Guidance to Medical Assistants.
- Manages Training of Medical Assistants.
- Maintains BackOffice Clinical Compliance.
- Acts as the Primary Vaccine Coordinator for the Assigned Site.
- Supports the organization as needed.
Qualifications :
QUALIFICATIONS/EXPERIENCE/REQUIREMENTS:
- Must have a current Medical Assistant certification. A Certified Clinical Medical Assistant (CCMA) through the National Healthcare Association is preferred or comparable certification from an accredited organization.
- Minimum of two years experience as a Medical Assistant in a direct patient care setting with experience in pediatric and adult patients preferred.
- One 1 year of supervisory experience in the medical field preferred.
- Spanish language fluency is preferred.
Standard Employment Requirements:
- Must possess a valid and unrestricted Arizona drivers license (within 30 days of hire if applicant is from outofstate) with no DUI/DWI or reckless driving convictions in the last five years. No more than two atfault accidents in the last three years. Must maintain a valid Arizona drivers license during employment. Must be insurable under NATIVE HEALTHs liability auto policy.
- Must pass a criminal background check and obtain a Class I Fingerprint Clearance Card within the initial ninety 90 calendar days of employment and retain a valid card while employed with NATIVE HEALTH.
- Must pass substance abuse testing upon employment and submit to random testing during employment.
- Must provide an updated immunization (IZ) record at the time of employment.
- Must have a current (within 12 months) Tuberculosis (TB) skin report upon employment and provide an annual update.
- Must obtain BLS certified within 90 calendar days of employment and maintain certification during employment.
KNOWLEDGE SKILLS AND ABILITIES:
- Ability to provide a positive teamoriented environment.
- Customer service oriented. Ability to handle difficult situations.
- Understanding accreditation and compliance requirements.
- Effective verbal and written communication skills.
- Understand multiple payor sources.
- Knowledge of the medical clinics purpose and operations.
- Ability to prioritize duties perform efficiently and adapt to unexpected events.
- Ability to train and mentor staff members in all duties and expectations.
- Knowledge of medical terminology.
- Proficient in medication administration.
- Knowledge of infection control and bloodborne pathogen processes.
- Ability to work efficiently and comfortably with other medical clinic employees.
- Knowledge and use of supplies and medical equipment.
- Skills in the use of medical instruments and supplies.
- Culturally competent; able to work with a diverse workforce and client population.
- Leadership and supervisory skills to manage other medical assistants.
- Knowledge and experience in vaccine coordination including storage handling and administration.
- Professional integrity and excellent work ethic.
- Evidence of current medication administration knowledge and skills.
- Comprehension of HIPAA regulations compliance and violation reporting.
- Knowledge regarding training staff in the electronic health record system.
Additional Information :
Native Health complies with all state and federal requirements including EEOC requirements.
Remote Work :
No
Employment Type :
Fulltime