Customer Care Representative
Customer Care Representative
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Job Description
Interact with customers by phone email and social medias to provide and process information in response to inquiries concerns and requests about products and services.
Listens to customer complaints regarding defective items and arrange for these items to be returned.
Understands all aspects of the companys policies and communicates and executes them effectively.
Order Entry as required
Qualifications :
Constant improvement of processes and procedures by taking initiative
Strong knowledge of Microsoft Office
MultiTasking organized and detail oriented
Telephone skills
Communication skillsverbal and written French & English
Listening skills
Problem analysis and problemsolving
Customer service orientation
Minimum 2 year experience
Additional Information :
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
