Get to Know the Team
We are looking for a highly motivated and skilled Operations Solution Specialist to become a part of our Merchant Operations team. You have a solid background in audit payments and data governance. You will demand a proactive individual that can build and document efficient processes as well as using SQL skills to effectively extract and manage data.
Get to Know the Role
- As the Assistant Manager for Merchant Payments & Governance you will help support Grabs business activities within the realms of data and payments.
- You will encompass a variety of responsibilities including financial reconciliation discrepancy resolution data governance and process optimization.
- You will be reporting to the Manager Merchant Core Operations and based in Petaling Jaya working onsite.
The Critical Tasks You Will Perform
- You will need to continuously monitor and assess the merchant payment and collection processes. Identify opportunities for improvement and implement solutions to ensure accurate payments and seamless transaction processing.
- You will utilize a variety of tools and dashboards to ensure seamless integration between merchant entry points and Grab systems. Focus on maintaining data accuracy and delivering a positive experience for merchants.
- You will need to suggest and develop automated processes wherever possible to enhance operational efficiency and streamline workflows.
Qualifications :
What Essential Skills You Will Need
- You have 3 years of experience in operations or a similar role demonstrating a proven ability to improve processes and enhance overall efficiency.
- Bachelors Degree or higher in any field (preferably in business finance or actuarial science)
- You have proficiency in data analytics with the ability to use tools such as Microsoft Excel Power BI SQL. You can develop solve analytical problems and identify irregularities in financial data.
Additional Information :
Life at Grab
We care about your wellbeing at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through LoveallServeall (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Fulltime