Multifamily Customer Engagement - Customer and Partner Management - Senior Associate Flexible Hybrid
Multifamily Customer Engagement - Customer and Partner Management - Senior Associate Flexible Hybrid
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Job Description
As a valued colleague on our team you will contribute to overseeing customer network development and customer support activities as well as supporting customer engagement opportunities. Additionally you will be responsible for planning directing or coordinating operational activities for the team with the help of executives and staff managers.
THE IMPACT YOU WILL MAKE
The Multifamily Customer Engagement Customer and Partner Management Senior Associate role will offer you the flexibility to make each day your own while working alongside people who care so that you can deliver on the following responsibilities:
- Maintain customer relationships across business units and/or customer accounts and strive to do whats right for our customers.
- Play a pivotal role in transaction management activities by partnering with various internal stakeholders across the Multifamily Division.
- May participate in the relationship management of lender partners and/or select borrower relationships.
- Promote and sell Fannie Maes products and services to make sure people across the country have access to affordable financing opportunities.
- Provide support for operational activities.
- Provide subject matter expertise best practices and recommendations for teams across the organization.
Qualifications :
THE EXPERIENCE YOU BRING TO THE TEAM
Minimum Required Experience
- 2 years of relevant experience
Desired Experience
- Bachelors degree or equivalent
- Commercial real estate Multifamily underwriting banking finance or accounting experience
- Influencing skills including negotiating persuading others facilitating meetings and resolving conflict
- Able to work with individuals having a different functional expertise respectfully and cooperatively while working toward a common goal
- Relationship management skills including managing and engaging stakeholders customers and building relationship networks
- Experience gathering accurate information to explain concepts and answer critical questions
- Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
- Skilled in Excel
- Experience using Salesforce CRM
Additional Information :
The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.
Fannie Mae is a flexible hybrid company. We embrace flexibility for our employees to work where they choose while also providing office space for inperson work if desired. At times while business need may call for onsite collaboration which means proximity within a reasonable commute to your designated office location is preferred unless job is noted as open to remote.
Fannie Mae is an Equal Opportunity Employer which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race religion national origin gender gender identity sexual orientation personal appearance protected veteran status disability age or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process email us at
The hiring range for this role is set forth on each of our job postings located on Fannie Maes Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to skill set depth of experience certifications and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package Fannie Mae offers a broad range of Health Life Voluntary Lifestyle and other benefits and perks that enhance an employees physical mental emotional and financial wellbeing. See more here.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
