Associate Client Services - Consulting Clients

Job Description

Please note in applying to this role you are not applying to be a Consultant. Third Bridge is a marketleading investment research firm we orchestrate and create research for our clients. This role is an Associate in Third Bridge and youll be working with our Consulting Clients.

What is Consulting

Our consulting clients work on behalf of large companies (e.g. Fortune 500s) or institutional investors and support them by doing deep dive research to provide guidance on their corporate strategy or investment decisions. The insights they get through our experts and content are the backbone of the recommendations they deliver to their clients.

Associate Consulting Clients

As an Associate in our Consulting business youll have opportunities to work with the top management consulting firms in the world. They will trust in you for access to the most relevant experts and research content which you are responsible for identifying and recommending to them throughout their project lifecycles. To do so youll gather a unique set of stakeholder management skills that will help you deliver excellent results for both clients and experts. The projects can be complex but the impact is meaningful every day you will get to hear directly from your clients experts and colleagues about the difference you have made.  

The hats you will wear:

• Problem solver: Consulting clients count on us for their research needs its our job to execute on their requests for experts.
  In practice: you will search for relevant content and vet experts to support your clients at each stage of their research.They operate under very tight deadlines that we have to match with urgency but not at the expense of quality.

• Business driver: understanding excellent client servicing in a highly competitive market and how your work impacts revenue growth. Work with your team to execute strategies for the accounts you are responsible for.
  In practice: on every project you will have an opportunity to drive performance by delivering on client requests. Each client and expert interaction is an opportunity to bring in revenue and build your book of business.

• Player & coach: We operate as one team both within your individual team and within the Consulting business at large. One day you will be leading the charge and another youll be supporting your peers.
  In practice: you will be asked to train and develop the people around you both on your team and those youre working with on client requests. You will also receive lots of handson training and coaching yourself. We are a feedbackcentric culture and value effective communication. 

• Researcher partner: Throughout their research clients rely on us to think as an extension of their team.
  In practice: there will be times where we need to think outside the box and offer solutions that bridges their knowledge gaps quickly. Youll also need occasionally to go above and beyond to ensure a smooth partnership with your clients.

Discover More

Curious about our Consulting and Funds verticals Check them out and decide which feels right for you. Focusing on an asset type allows our Associates to speak our clients language and intricately understand how they operate.

Qualifications :

Areas that play to your strengths:

• You must be able to deliver high quality work on a deadline. You will be working on lots of active workstreams simultaneously but that doesnt scare you in fact it excites you and youre confident in your ability to multitask and remain organised. Private equity investors are under a lot of pressure to make decisions fast but you stay calm and get things done. If at times your client asks you for help out of hours or your expert is in a different time zone you strive to support your hours vary according to the client project you are involved in but you prefer that to a routine job. There is no typical week as a Third Bridge Associate.

• The Founders Mentality completely resonates with you as this approach is part of our DNA. Youre an independent thinker who feels energised by the freedom Associates have to come up with the best solutions for their clients because youre endlessly curious and often question the way things are done. As long as you are eager to learn well provide you with the resources and coaching you need as you bring value to your clients and experts.  

• Youre a clear communicator who can create the right narrative to share your ideas with a wide range of people such as introducing our products and services to new clients and experts. You find that conversations often lead to strong relationships with people because you easily connect. You always look for the most efficient way to get things done rather than the path of least resistance for example you pick up the phone to get an answer to your questions straight away rather than send an email and wait for a reply. Cold calling doesnt phase you what matters to you is to get results and fast. 

Your attitude is to roll up your sleeves and you enjoy being in the thick of the action. It matters a great deal to you to understand how your performance ranks against your own potential and against others so you continuously seek feedback to make sure you can be at the top of your game. One of your clients preferring a competitor over you is not an acceptable state of affairs for you youre relentless in getting the data points you need to adjust your approach until you are their number one. With the soft skills gained on the job (hard skills are getting displaced by machines) you aspire to a future as a high EQ business leader.