Customer Service Representative
Customer Service Representative
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Job Description
Assist all owners and internal customers offering 5star customer service via phone calls to the Account Services Customer Service Department.
Duties
- Speak with owners that call after 30 days from the date of purchase.
- Answer owner questions take payments and all tasks related to the 5 star standard.
- Provide service to owner requests within the departmental guidelines.
- Maintain appropriate departmental logs CSM MR etc.
Qualifications :
High school diploma or general education degree (GED) equivalent required; or one to three months related experience and/or training; or equivalent combination of education and experience.
Physical demands:
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
