Shift: Thursday Monday 9:00 p.m. 5:00 a.m.
Responsibilities:
- Serve as the primary point of contact for incoming requests to the department for various word processingrelated projects such as formatting proofreading editing the styling of documents printing and conversion or saving documents to images (PDF)
- Coordinate assign distribute prioritize track and expedite workload to the department
- Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
- Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
- Direct requests to proper resources and coordinate with local and offsite office services
- Assist with proofreading tasks and quality control analysis during heavy volume periods
- Deliver projects within a reasonable negotiated timeframe
- Perform other related duties and assist with special projects as assigned
- Maintain thorough knowledge of all firmsupported software packages
Qualifications :
- Ability to work in a fastpaced environment and meet pressing deadlines
- Ability to produce quality work product
- Minimum typing speed of 60 wpm with 95 accuracy
- Excellent verbal and written communication skills
- Flexibility to work overtime as required
- High school diploma or equivalent required; Bachelors degree or 2 years of legal experience preferred
- Advanced knowledge of Microsoft Office Suite including Excel PowerPoint Word and Outlook
- Experience and exposure to any of the below legal software and applications will be an added advantage: Visio Phillips Speech Exec Bighand Digital Dictation Best Authority DocXtools Omnipage Forte MacPac Numbering Assistant Forms Assistant Nuance Workshare Compare iManage Desksite or Filesite Adobe Acrobat Dreamweaver ETranscript Bundle Viewer and Citrix Workspace
- Prior document processing experience in a team environment
- Knowledge of legal terminology preferred but not required
- Transcription experience a plus
Additional Information :
The salary for this role at the noted RRD location is $22.42/hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education qualifications skills experience certifications proficiency performance shift location and other business needs. Typically roles follow step progressions to a target rate or set increments over time. Depending on the role in addition to the hourly rate of pay the total compensation package may also include a signon bonus overtime shift differential callin and/or standby pay. RRDs benefit offerings include medical dental and vision coverage paid time off disability insurance 401(k) with company match life insurance and other voluntary supplemental insurance coverages plus parental leave adoption assistance tuition assistance and employer/partner discounts.
RRD is an Equal Opportunity Employer including disability/veterans
Remote Work :
No
Employment Type :
Fulltime