Digital Solutions Technical Analyst
Digital Solutions Technical Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Responsible for supporting the sales team and monitoring active customers based on ContiConnect system usage reports. Profile creation of customers and access users. Preparation of visit reports. Be a multiplier of knowledge of Continental tools both internally and externally.
Provide technical support to the entire customer base nationwide both fleet and resale. Internally support technically the business of digital solutions such as: creating users generating customer performance reports monitoring monthly fees and charges following the visit guidance prepared by the supervisor.
Customer guidance through monitoring ContiConnect. Be familiar with the system to support customer and sales team demands. Monitor client development and as a consequence prepare and send technical reports with instructions for best practices.
Provide theoretical and practical training to the fleet and dealership management team upon requests from the sales team.
Installation of equipment in vehicles and/or garage or truck center. Defining the best location and positioning of equipment to guarantee functionality. Electrical understanding of how to route the cabling of system parts.
Issuance of warranty reports through analysis of products claimed by the customer.
Collection of data on the performance of Continental products and competition in the market to assist Engineering and Customer Service with the purpose of product improvement
Qualifications :
- Complete high school
- Higher education (completed or in progress)
- Intermediate computer knowledge
- Knowledge of office softwares Intermediate
- Knowledge of vehicle electrical and electronics Basic
- Technical knowledge of cargo tires in the fleet (DOT/Tire ID/CPK/S analysis) Basic
- Experience with customers (internal and external)
- English Differential
Informaes adicionais :
- Availability for national travel
Pronto para dirigir com a Continental D o primeiro passo e preencha o formulrio online.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
