Analyst Technical Solutions
Analyst Technical Solutions
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Foster close partnership and collaboration with key internal groups such as Product Technology Sales and Client account teams to deliver growth objectives meet client and stakeholder needs
- Communicate and engage with diverse functional stakeholders throughout service delivery
- Embrace and implement new methodologies on an ongoing basis as the business scales within the organization
- Influence decision makers at staff senior and executive management levels within Client and Visa organizations through a combination of negotiation and consultative output
- Use technical expertise blended with business acumen to solve complex problems
- Act as the primary point of contact coordinating and communicating the resolution of key client incidents or problems
- Be the subject matter expert by leveraging deep knowledge of client pain points and creative problemsolving skills to propose potential enhancements and solutions
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
- Bachelors Degree in Computer Science Technology or equivalent qualification
- 5 years of work experience in the Loyalty cardholder engagement payments industry or ecommerce
- Demonstrate strong leadership capabilities and interpersonal skills to lead clients on solutioning issue management and consulting
- Leadership qualities that embody the Visa Leadership Principles of leading courageously being obsessed about customers collaborating as One Visa and executing with excellence
- Capacity to acquire knowledge of all the supported products and be able to explain complex product issues at a level that senior management can understand
- Strong communication skills and able to engage clients and stakeholders effectively influencing through impactful oral and written communications
- Prioritize the interests of our clients
- Identify and regularly connect with stakeholders
- Value employee wellbeing
- Confident and driven individual
- Work independently make good decisions with limited information and work well under pressure
- Willing to take on new challenges in a fastpaced environment and be flexible with multitasking and changing priorities
- Excellent verbal and written communication skills problem solving skills attention to detail and interpersonal skills in negotiating and influencing internal and external stakeholders
- Organized selfstarter result oriented and a passion for scaling new products
- Knowledge on programming Java HTML XML JavaScript SQL jQuery CSS AJAX HTML XSL Perl PHP
- Experience in project management is a plus
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
