Customer Service
Customer Service
Posted on :
08-03-2025
Employer Active
1 Vacancy
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Job Description
Are you passionate about delivering exceptional customer service and looking for a dynamic role in Brisbane We have an exciting opportunity for you to join our team at Temperzone and Hitachi where youll play a crucial role in maintaining high customer satisfaction and ensuring our products and services are represented positively and professionally.
Key Responsibilities:
- Handle customer inquiries related to orders sales pricing and general stock.
- Process customer quotes and orders including custom manufacturing and manage deliveries.
- Oversee inventory control stock allocation and interbranch stock transfers.
- Manage returns credits and work with the credit department on customer accounts.
- Maintain strong relationships with internal and external customers ensuring high levels of satisfaction.
- Organise deliveries and logistics manage back orders and handle special delivery requirements.
- Address and resolve customer conflicts and complaints effectively.
- Adhere to company safety and environmental policies demonstrating safe work practices.
Qualifications :
What you will bring to the role:
- High level communication skills via phone or email correspondence.
- Data entry management is a must.
- Experience in facetoface customer service hospitality retail sales or logistics.
- A positive personality who thrives in a fun team environment.
Additional Information :
Benefits
- A Collaborative Environment: Work closely with our internal and external sales team
- Professional Growth: Work for a globally recognised and privately owned brand with job security
- Employee Assistance Program: Free counselling and wellbeing support
Important Information:
- Follow the steps which takes you to our external link to answer a few brief questions.
- The successful candidate must undergo a preemployment medical examination and complete a national police check.
- Only applicants with the right to work in Australia will be considered.
- No agency applications please.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Department / Functional Area
Key Skills
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