Service Technician
Service Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a dedicated Service Technician to join our team of three. In this role you will be responsible for visiting sites around Greater Melbourne to service and support our Temperzone and Hitachi products. Reporting directly to the Service Supervisor you will need to work independently efficiently managing your time between onsite visits and remote work. Additionally you will play a key role in mentoring and guiding our service apprentice.
If you can perform the following key tasks wed love to hear from you:
- Manage warranty requests via our Online Warranty Request System.
- Confidentiality diagnose faults.
- Conduct onsite work safely and tidily.
- File detailed reports of the work conducted.
- Assist with commissioning Temperzone and Hitachi products.
- Coach and mentor apprentices ensuring their tasks support learning.
- Demonstrate organizational culture and values to apprentices.
- Support communication between apprentices and Temperzone.
- Comply with safety and environmental policies.
- Report safety issues and contribute to improving safety practices.
- Continuously develop industry skills and perform other relevant tasks.
Qualifications :
What Youll Bring to the Role:
- High competency in air conditioning system design and controls.
- Ability to lead and mentor apprentices effectively.
- Skilled in resolving customer disputes.
- Proficiency with DC Inverter and VRF Technology.
- Strong team collaboration skills across departments.
- Understanding and promoting installation Codes of Good Practice.
- Passion for the HVAC industry and continuous skill improvement.
- Ability to build strong internal and external relationships.
- Flexible decisionmaking and problemsolving abilities.
- Excellent communication skills.
- Qualifications and Licenses: Refrigeration Trade Certificate ARC License Construction White Card Low Voltage Rescue and CPR Open Drivers License and Restricted Electrical License or equivalent.
Additional Information :
What we can offer
Benefits
- Flexible workplace: 50/50 onsite and remote work for great work/life balance!
- Work Car fuel card etag work phone and laptop
- We offer career development and mentorship
- Supportive and collaborative team culture where employees are valued and contributions are recognised
Important Information
- The successful candidate must undergo a preemployment medical examination and complete a national police check.
- Only applicants with the right to work in Australia will be considered.
- No agency applications please.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Mechanic Experience
- Pest Control
- Customer Service
- Hand Tools
- HVAC
- Mechanical Knowledge
- Automotive Repair
- Service Technician Experience
- Maintenance
- Heavy Lifting
- Equipment Repair
- Troubleshooting
