To integrate the Transactional Products and Liabilities (TPL) product set within PPB Uganda in order to maximise the value of all liabilities financial products/solutions through coordinating the establishment of a set of offerings which are aligned to specific market needs.
Business growth
- Drives TPL product alignment with customer value propositions (CVPs) and the business operating model by deriving activities from the CVPs and sharing these with the various customer service teams for .
- Conducts market assessments and prepare proposals (based on guidelines obtained in the products and pricing manual) for new TPL products and services obtains approval and then implements new TPL products/services.
- Trains all sales staff on new products approved by the new product committee
- Conducts product insights and analysis by segment per product i.e. current accounts savings Fixed Deposits Call accounts to understand the trends that impact our balance sheet.
- Establishes TPL product strategies (for final ratification by Head PPB Product) appropriate risk appetites pricing strategies and portfolio optimisation initiatives within the laid down PPB Product strategy.
- Supports the growth intentions of PPB through the development and implementation of new products / features / options and service / experience enhancements with approval from New Products Proposal Committee.
- Identifies revenue optimisation initiatives obtains required signoffs and coordinates implementation.
Profitability management
- Tracks product performance and profitability (financial performance) using financial reports and product performance reports from MI team
- Contributes to product budgeting for both Net Interest Margins and Net Interest Revenues by working closely with the Finance manager Head Products and Segment Heads.
- Complies with the governance of product pricing by participating in the pricing committee discussions and adhering to the pricing manual.
- Manages product costs through process rationalisation and building efficiencies through cheaper digital channels.
- Curbs income leakages by reviewing the transactions volume report from MIS analysing it to check for leakages.
- Develops effective acquisition and retention tactics to achieve profitability targets and share with the sales teams on a regular basis.
Customer Service
- Develops and understands core customer insights through customer visits with Relationship Managers and customer forums organised by the bank.
- Develops sales / crosssell tactics aligned to overall customer offerings which are indicated in the customer value propositions per segment.
- Manages dormancy and attrition trends on liabilities and deriving initiatives to curb the same
Qualifications :
- Formal minimum qualification: First Degree in Finance and Accounting
- Other qualifications certifications or professional memberships: CPA ACCA
Experience Required
- 710 years experience in product management.
- Experience in the development of strategic and tactical product and business plans.
- Experience in product design and development understanding customer behaviour and interest rate management
Additional Information :
Behavioural Competencies:
- Developing Strategies
- Documenting Facts
- Resolving Conflict
- Interpreting Data
- Articulating Information
- Thinking Positively
- Articulating Information
- Developing Expertise
Technical Competencies:
- Product Knowledge
- Customer Understanding
- Aligning Business to Strategy
- Influencing Others
- Customer and Client Focused Innovation
Remote Work :
No
Employment Type :
Fulltime