Applications Engineer II

A Semiconductor Application Engineer II at INFICON is responsible for assisting with advanced applications related to INFICON sensors and software. They offer technical assistance to both field staff and customers ensuring the correct deployment and support of INFICON products. Individuals at this level possess a deep understanding of the markets processes and challenges that the companys products address. This position requires individuals to work autonomously and be capable of independently devising and implementing solutions to issues with minimal supervision. 

Our ideal candidate will have a strong analytical background experience in semiconductor manufacturing and is able to manage and participate in programs/projects supporting INFICON customers.

Willingness to learn our industry work with fellow team members and with clients and adapt to changes is required.

Responsibilities

• Represent INFICON to your clients both on site and in frequent remote calls.
• Delivering technical sustaining and troubleshooting assistance for the existing INFICON product installations at customer sites. This involves conducting essential data analysis concerning sensors and FabGuard software as well as effectively triaging issues with He Leak Detectors. Assist in troubleshooting Factory Productivity Software. 
• Possessing good technical troubleshooting skills foundational customer management abilities and an understanding to determine when to escalate issues for obtaining relevant support from the factory. Good data analytical skills 
• Effectively interface with broad range of client stakeholders including operators process engineers industrial engineers Fab managers IT and executives.
• Support INFICON Sensors FabGuard SW and Leak Detectors demonstrations at customer site. 
• Create and provides basic training to end users.
• Fundamental understanding of semiconductor processes Mass Spectrometry Optical & RF Sensors and leak detection principles as well as basic proficiency in Windows and Networking concepts. 
• Work with KAM FabGuard TEAM and Client team members to understand requirements and achieve project objectives.
• Facilitate clear communication within teams to articulate client requirements and needs and work through development projects to ensure their successful completion. 
• Knowledge of MS Office applications good communication and project management skills 

Qualifications :

Required Skills

• 35 years experience in semiconductor manufacturing company
• Bachelors degree in an Engineering degree disciplined highly preferred 
• Strong analytical and problem solving skills
• Excellent customer facing skills
• Strong organization skills
• Effective communication skills and comfortable presenting to groups
• PowerPoint and presentation generation skills
• Selfstarter with strong selfmanagement
• Ability to juggle multiple priorities and projects at the same time

Desired Skills

• Familiarity with RGAs leak detectors RF Sensors and semiconductor process/equipment is a plus.
• Knowledge of FDC software is a plus.
• Experience with vacuum and semiconductor equipment/process technology
• Experience managing projects

Additional Information :

For New York the expected salary range for this position is between $70K and $115k per year with commission opportunities. In addition INFICON employees are eligible for a profit sharing bonus with a target of 5.  The actual compensation will be determined based on experience location and other factors permitted by law.

INFICON provides a dynamic work environment that promotes diversity equity and inclusion. Our employees experience ongoing green initiatives flexible work hours and a variety of health and wellness programs.

INFICONs forwardthinking approach offers countless opportunities to design support and manufacture a diverse product portfolio that expands globally. Our Lean and Agile work environment offers competitive compensation relocation assistance a discretionary bonus and generous employee benefits; major medical dental health vision 401K vacation and sick time tuition reimbursement and more!

INFICON is committed to ensuring that our online application process provides an equal opportunity to all job seekers that apply without regard to race religion ethnicity national origin citizenship gender age protected veteran status disability status genetic information sexual orientation or any other protected characteristic. A notice describing Federal equal employment opportunity laws is available here and here to reaffirm this commitment. 

INFICON Inc. strictly complies with all aspects of the Export Administration Regulations (EAR) including those sections dealing with deemed exports to foreign nationals.