Customer Experience Intern
Customer Experience Intern
Posted on :
08-03-2025
Employer Active
1 Vacancy
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Job Description
- Handle customers complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Keep records of customers interactions
- Answer both general/specific customer questions about the companys products
- Meet personal/customer service team sales targets and call handling quotas
- Provide potential and existing customers with exceptional customer service
Qualifications :
- First degree in Mass communications Computer Science Marketing and related field is an added advantage
- Graduates who have completed their Higher Education programs and are awaiting NYSC deployment (PRESERVICE).
- Corp members currently undergoing their National Youth Service Corps (NYSC).
- Confident with phone inquiries
- Knowledge of CRM tools
- Excellent verbal and written communication skills
- Ability to collaborate with teams
- Attention to detail and critical thinking
- Ability to work in a fast paced environment
- Experience in Customer Service is an added advantage
Additional Information :
Remuneration
Competitive
Preferably Female for Gender Balance
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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