drjobs E-commerce Operations Specialist

E-commerce Operations Specialist

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1 Vacancy
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Job Location drjobs

Egypt, PA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are seeking a detailoriented ECommerce Operations Specialist to manage the daytoday online sales operations ensuring seamless order fulfillment accurate reporting and efficient account management. The ideal candidate will play a key role in optimizing online sales performance by coordinating with internal teams managing customer accounts and maintaining operational excellence.

Job Description:

  • Manage online orders from placement to fulfillment ensuring timely and accurate delivery.
  • Coordinate with warehouses and couriers to oversee order dispatch and tracking.
  • Maintain and update product listings across ecommerce platforms.
  • Manage ecommerce accounts such as Shopify Amazon Noon and Instagram.
  • Monitor stock levels and coordinate replenishments.
  • Conduct daily weekly and monthly sales reports with performance insights.
  • Handle customer inquiries refunds and complaints in a timely manner.
  • Collaborate with marketing teams to support promotions and campaigns.
  • Analyze sales trends and suggest improvements to boost performance.
  • Ensure proper documentation of all transactions and operations.

Responsibilites:

  • Experience in ecommerce operations or online sales.
  • Familiarity with online platforms like Shopify Amazon or other local ecommerce websites.
  • Excellent organizational and multitasking skills.
  • Strong knowledge of order fulfillment processes.
  • Proficiency in Microsoft Excel or Google Sheets for reporting.
  • Ability to communicate effectively with internal teams and customers.
  • Detailoriented and problemsolving mindset.

Employment Type

Full Time

Company Industry

About Company

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