E-commerce Operations Specialist
E-commerce Operations Specialist
Posted on :
05-03-2025
Employer Active
1 Vacancy
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Job Description
We are seeking a detailoriented ECommerce Operations Specialist to manage the daytoday online sales operations ensuring seamless order fulfillment accurate reporting and efficient account management. The ideal candidate will play a key role in optimizing online sales performance by coordinating with internal teams managing customer accounts and maintaining operational excellence.
Job Description:
- Manage online orders from placement to fulfillment ensuring timely and accurate delivery.
- Coordinate with warehouses and couriers to oversee order dispatch and tracking.
- Maintain and update product listings across ecommerce platforms.
- Manage ecommerce accounts such as Shopify Amazon Noon and Instagram.
- Monitor stock levels and coordinate replenishments.
- Conduct daily weekly and monthly sales reports with performance insights.
- Handle customer inquiries refunds and complaints in a timely manner.
- Collaborate with marketing teams to support promotions and campaigns.
- Analyze sales trends and suggest improvements to boost performance.
- Ensure proper documentation of all transactions and operations.
Responsibilites:
- Experience in ecommerce operations or online sales.
- Familiarity with online platforms like Shopify Amazon or other local ecommerce websites.
- Excellent organizational and multitasking skills.
- Strong knowledge of order fulfillment processes.
- Proficiency in Microsoft Excel or Google Sheets for reporting.
- Ability to communicate effectively with internal teams and customers.
- Detailoriented and problemsolving mindset.
Employment Type
Full Time
Key Skills
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